Refund Policy

• Most of our airline tickets, hotel bookings, tour packages, and service fees are non-refundable once booked, unless otherwise permitted by the airline, hotel, or service provider’s fare rules. .
• All cancellation requests must be submitted through your registered email in written format. We do not accept cancellations over phone calls or web chats.

• A refund will only be processed if:
  1. You have applied for cancellation/refund within the permitted timeframe.
  2. The fare rules of the airline, hotel, or service provider allow cancellation and refund.
  3. You are not a “no show” (most “no show” bookings are not eligible for refund).
  4. Triptcore is able to secure waivers or approval from suppliers.

Reissue / Date Change Policy

• Reissue or Date Change requests will strictly follow the airline, hotel, or supplier’s rules.
• Any fare difference, penalties, or service charges applicable under supplier policy must be paid by the User before the ticket or booking can be reissued.
• Triptcore may also charge an additional service fee per ticket/booking for handling the reissue or date change process.
• All requests for reissue or date change must be submitted via the Triptcore – Graphycore Travels Portal or through your registered email.
• Requests will only be processed after full payment of applicable charges and confirmation from the supplier.
• Triptcore cannot guarantee the availability of alternate dates, flights, hotels, or services. Availability is subject to the supplier’s inventory at the time of request.

📌 Important Note:

Refunds, reissues, or date changes are completely subject to supplier policies (airlines, hotels, tour operators, etc.). Triptcore acts as an intermediary to facilitate the process but does not have final control over approvals, penalties, or timelines.